What is Super-vision?
Sonar Super-vision is a best practice implementation and management framework to put your data to work and help you gain the most from Sonar.
Within an organisation there is a constant lifecycle of moving parts and parallel workstreams delivering maintenance and change. Sonar continually addresses these needs and challenges across a wide spectrum of activities from baselining to management reporting. Analytics are tuned to use cases so that audiences across the IT organisation can easily consume them.
How does it work?
Each Sonar assessment is categorized by key focus area (resolution, prevention, planning, reporting), use case (capacity, performance, configuration), and ITSM role group (support & maintenance, operations management senior management) to guide effective information flow and distribution. A recommended baseline schedule delivers a managed plan, while analytics can be accessed on-demand as needed.